Turn stuck claims into
clear next actions
Turn stuckclaims intoclear next actions
VisitLane helps home health and hospice teams work aged A/R, billing-readiness blockers, and payer follow-up without replacing your current biller.
VisitLane helps home health and hospice teams work aged A/R, billing-readiness blockers, and payer follow-up without replacing your current biller.
Pilot workflow
Home health admin partner
A/R aging
Payer follow-up
Authorization checks
Signed orders
Face-to-face docs
Visit documentation
Eligibility
Rejected claims
Denied claims
Underpayments
Specialist escalation
Weekly recovery report
A/R aging
Payer follow-up
Authorization checks
Signed orders
Face-to-face docs
Visit documentation
Eligibility
Rejected claims
Denied claims
Underpayments
Specialist escalation
Weekly recovery report
About us
An
admin
partner
built
to
keep
care
teams
focused
on
care
Blocker categories
20
+
Weekly visibility
100
%
Payer, documentation, eligibility, denial, underpayment, and escalation blockers tracked.
120
+
Payer, documentation, eligibility, denial, underpayment, and escalation blockers tracked.
Claims worked
520
k+
Reviewed weekly to keep aged claims moving.
Aged A/R
Billing readiness
Authorization chase
Physician orders
Face-to-face docs
Visit notes
Eligibility checks
Denial follow-up
Underpayment review
Specialist escalation
Aged A/R
Billing readiness
Authorization chase
Physician orders
Face-to-face docs
Visit notes
Eligibility checks
Denial follow-up
Underpayment review
Specialist escalation
Services
Admin support that keeps care teams focused
We take on the chase work, blocker tracking, and weekly reporting that slow down billing and care operations.
A/R blocker desk
We prioritize aged claims, check payer status, document blockers, and create next actions.
Billing-readiness chase
We prioritize aged claims, check payer status, document blockers, and create next actions.
Weekly recovery reporting
We prioritize aged claims, check payer status, document blockers, and create next actions.
Workflow
Where admin work gets handled before it slows care
Our team turns open-ended follow-up into clear owners, next actions, and recovery paths your team can manage.
A/R prioritization
Sort aged claims by aging bucket, payer, balance, and the next action most likely to move the claim.
Aging bucket
$
4900
blocked claims
Payer check
Weekly queue
120+
Payer check
Weekly queue
120+
Payer check
Weekly queue
120+
Recovery queue
Weekly review
50
+
Aging bucket
Status in every claim
2019
2020
2021
2022
2023
2024
2025
Workflow
turns
status,
blocker,
owner,
and next
action
Blocker visibility
Separate payer delay, authorization gaps, missing documentation, rejection, denial, underpayment, and specialist-review issues.
Admin chase desk
Follow up on authorizations, signed orders, face-to-face notes, visit documentation, eligibility, and rejected claims.
Recovery queue
Weekly review
49
%
+2.5%
Claims moving
Agency work queue
Status.
Blocker.
Next action.
Payer
+2.5%
Agency
+6%
Specialist
+5%
Weekly recovery rhythm
Give leaders a report showing claims worked, cash recovered, blockers, agency action items, escalations, and next week’s queue.
Pricing
Flexible support for admin work that slows care
Start with a focused A/R push or add ongoing billing-readiness support around your current team.
Outputs
What the work makes clear
Use the weekly report to manage payer follow-up, agency action items, and specialist escalation.
Aging reports are useful only when every claim has a status, blocker, owner, and next action.
- Weekly recovery report
Denied, rejected, delayed, and underpaid claims should not sit in one generic bucket.
— Blocker category summary
Agency action items should be separated from payer delays and specialist escalations.
— Agency action-item queue
Next week’s queue should be based on the claims most likely to move or recover cash.
— Specialist escalation path
FAQ
Frequently asked questions
How the VisitLane desk fits beside your current billing workflow.
Still have questions?
Who is VisitLane built for?
VisitLane is built for home health and hospice agencies with aged claims, billing-readiness gaps, or admin work that is not moving through the current queue.
What happens first?
You share an aging report or blocker queue. We prioritize the oldest and highest-value items, check status, categorize blockers, and return a weekly recovery report.
Is this full outsourced RCM?
No. This is an overflow and accountability desk for stuck claims. Your biller or RCM vendor still owns the core revenue cycle.
Do you replace our biller?
No. We work beside the existing team, surface blockers, and route claims to the right owner.
What do we receive each week?
You receive claims worked, cash recovered, claims moved forward, still-blocked claims, top blockers, agency action items, specialist escalations, and next week’s queue.
